What happens if I cancel my policy?
In order to cancel your policy you will have to contact the customer support team via the app. You will need to pay a £90 early cancellation fee (£45 if you cancel within the 14 day cooling off period) - this includes the cost of the tag. Alternatively you can change your plan to a more suitable non-Telematics plan for a higher price. You can choose from Lightest, Essential, Original and Plus. Please do not return your tag and dispose of it via your local recycling centre.
Can I switch to a non-telematics policy?
Yes. You can switch to one of our standard plans: Lightest, Essential, Original or Plus. Prices may be higher.
What happens if I have additional drivers?
Your score is based on drives where your phone and Tag are present. If someone else drives with your phone, their behaviour affects your score.
