Don't want to renew your policy?
If you do not want your policy to renew, you will need to set expire your policy to expire.
Please speak to a member of our team via Live Chat to discuss your renewal offer. We can't guarantee that we'll be able to offer you a cheaper price, but we'd love to see if we can help!
If you decide not to renew your policy, you can disable the auto-renewal feature.
- Tap your policy in the app.
- Tap "Update details" at the top of the screen.
- Scroll down to "Manage your renewal" and follow the instructions.
You may be directed to a customer support agent who will ask you a few questions regarding your decision.
Found a cheaper price?
If you have found a cheaper price elsewhere, please contact our customer support team to discuss this. While Marshmallow cannot guarantee a price match, we are willing to explore if we can offer a better deal.
